The real impact of Housing First can be discovered in the stories of the people benefitting from these services. It is important that professionals from across the homelessness and related sectors hear - in residents' own words - how the approach has made a difference to their lives, and successfully supported them to move away from homelessness. This selection of residents' stories and videos will be added to over time.

  • Thomas Housing First resident

    Thomas’ story

    Thomas developed alcohol dependency, and found that hostels did not work for him. He has been successfully housed by the Bench Outreach Housing First project in South East London since July 2015, and enjoys visits from his daughter and grandchildren. (Video)

  • Housing First resident Wayne

    Wayne's story

    Wayne had a long history of substance misuse and offending after leaving the army. He was homeless for over 30 years before being referred to SHP’s Fulfilling Lives project in Camden and Islington. (Video)

  • Back of woman's head

    Lindsay's story

    Lindsay was referred to Housing First by her probation worker. She was temporarily housed with a high priority for rehousing. Lindsay is very vulnerable and has high/complex needs. 

  • man looking out of a window

    John's story

    John is a 50-year-old male Camden Housing First Client. He has a long history of alcohol dependency, heroin and crack use and anti-social behaviour. 

  • Paul's story

    Paul was referred to York MEAM (Making Every Adult Matter), as he had been rough sleeping for over ten years. 

  • Sarah's story

    Sarah was one of the first referrals to the Haringey Housing First pilot; when it commenced in July 2015.


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